Terms and conditions
These Terms and Conditions ("Terms") govern your use of Bizzo Casino (the "Site" or the "Service"). By accessing, browsing, and using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not accept these Terms, please do not use the Site.
Account Registration
- Eligibility: To register for an account on the Site, you must be at least 18 years old (or the age of majority in your jurisdiction) and have a valid email address.
- KYC and Verification Requirements: We require Know Your Customer (KYC) verification to ensure that all our players are legitimate. You will need to upload identification documents and proof of address as part of the registration process.
- Responsibility for Account Security: You are responsible for maintaining the security and confidentiality of your account login credentials and any other information you provide.
Deposits and Withdrawals
- Accepted Payment Methods: We accept various payment methods, including credit/debit cards, e-wallets, and cryptocurrencies.
- Minimum and Maximum Limits: The minimum deposit is $10 (AUD), while the maximum daily/weekly/monthly withdrawal limits are $4,500/$8,000/$12,000, respectively.
- Processing Times and Fees: Deposits are processed instantly, while withdrawals typically take 0-72 hours to process. We do not charge fees for deposits or withdrawals.
- Anti-Money Laundering Policy: We adhere to all applicable anti-money laundering regulations and require proof of identity from our players.
Bonuses and Promotions
- How Bonuses Are Credited: Bonus credits will be applied to your account after meeting the specified deposit requirements.
- Wagering Requirements: To withdraw any winnings, you must meet the wagering requirements associated with each bonus offer (typically 40x).
- Expiry and Abuse Clauses: Bonuses are valid for a limited period (7-30 days), and abusing our bonuses or promotions may result in account closure.
Gameplay and Fairness
- RNG Usage: We use Random Number Generators to ensure that all games are fair and unbiased.
- Game Malfunctions: In the unlikely event of a game malfunction, we reserve the right to void any winnings.
- Limits on Play and Responsible Gaming Tools: You can set limits on your play, including deposit/loss/session limits.
Responsible Gambling
- Self-Exclusion Options: You can self-exclude from playing for a specified period or permanently by contacting our support team.
- Deposit, Wager, and Session Limits: We encourage you to set responsible gaming limits on your account.
- Help and Support Links: If you require assistance with responsible gaming, please refer to the links provided.
Prohibited Activities
- Bonus Abuse: Intentionally exploiting bonus offers or promotions is strictly prohibited and may result in account closure.
- Fraud, Collusion, or Manipulation: We take a zero-tolerance approach to any form of cheating or manipulation.
- Use of Bots or Automated Systems: Using automated software or bots to play games on the Site is strictly prohibited.
Account Suspension and Closure
- Voluntary Account Closure: You may request account closure at any time by contacting our support team.
- Breach of Terms: If you breach these Terms, we reserve the right to suspend or close your account without notice.
- Inactivity and Dormant Accounts: We reserve the right to suspend or close inactive accounts.
Privacy and Data Protection
- Information Collected: We collect personal data in accordance with our Privacy Policy.
- Use and Storage of Personal Data: Your personal data will be stored securely, and we may share it with third-party providers for legitimate purposes (e.g., payment processing).
Limitation of Liability
- Losses: We are not liable for any losses resulting from your use of the Site or our services.
- System Errors: While we strive to provide an uninterrupted service, system errors may occur. In such cases, we reserve the right to void any winnings.
- Third-Party Links: We do not endorse or guarantee the content of third-party websites linked from the Site.
Amendments and Updates
- Right to Modify the Terms: We reserve the right to modify these Terms at any time, with or without notice.
- Notification of Changes: Any changes will be posted on our website and may be communicated to you via email or other means.
